How does it work?

Unpaid works for non-protested invoices between companies (with a VAT or company number) and between company and private individual.

Unpaid invoices between companies

Submitting a claim

Fill in the form below. There are four steps and it takes about 10 min (tip: have your bank card and a PDF of the unpaid invoice ready). Naturally, everything is done via a secure connection.

Verification of claim

While completing your claim, we check whether it meets the legal requirements. If it does not, we will terminate the process and offer you an alternative.

Advance

As a final step, you will need to pay an advance. But don't worry, this will be reimbursed with your payment! Depending on the invoice amount, the advance payment amounts to the following:

Value of the case Advance, excl. VAT
0 – 124,99 € 187,54 €
125 – 369,99 € 223,56 €
370 – 619,99 € 259,74 €
620 – 1859,99 € 277,88 €
1860 – 3719,99 € 314,06 €
3720 – 12399,99 € 350,08 €
12400 – 37199,99 € 386,38 €
37200 - … 458,72 €

Unpaid invoices between company and private individual

Submitting a claim

Start a claim by entering your company number below. Tick at 'The information regarding your debtor' The debtor has no VAT or company number. Then follow the steps (tip: have your bank card and a PDF of the unpaid invoice ready). Naturally, everything is done via a secure connection.

Cost

You pay €95 (excluding VAT) for this service. This amount serves to have our bailiff physically serve your reminder to your client. Unfortunately, we cannot recover this cost from your customer as it concerns a private individual. Read more about this procedure here.

Closing the claim

As soon as your client has paid, we close the claim. We also do this if six weeks have passed since the reminder without payment. In the latter case, you can choose to go to court. We provide you or your lawyer with all possible legal documents in advance in order to be in a strong position there.

At Unpaid, we put the accent on user-friendliness and efficiency. This not only means convenient online registration, but also immediate engagement of a bailiff.

How does Unpaid work

Your peace of mind starts here and now!

Fill in your company number and let us collect your outstanding invoices.