Preventing unpaid invoices: Seven golden tips

Are your unpaid invoices piling up? Do you have to wait too long for money to which you are entitled? Do some customers refuse to pay your invoices? You can keep sending emails or letters or making phone calls, or you can call us, but it is even better to avoid this situation in the first place. The below seven tips will help you avoid unpaid invoices.

preventing unpaid invoices


Tip 1. Draw up a watertight offer

A classic, but it’s so true: good agreements make good friends. Make sure the expectations of both parties are clear. In an ideal world, these would be unambiguously described in the offer.

Do you sometimes work without offers? You should still put the most important agreements on paper or in an email. Also, always confirm orders placed by phone.


Tip 2. Know your customer

Not every customer has the same financial liquidity or capacity. To prevent non-payment, we recommend finding out in advance how creditworthy your customer is. Anticipate that with the conditions you set. For example, you can ask for an advance payment from less solvent customers.


Tip 3. Monitor your existing customers

Even a good customer can get into difficult waters from time to time. Make sure you do not suffer as a result! Organize yourself so that you can quickly pick up on the first signs of non-payment.


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Tip 4. Deliver what you promise

If a customer doesn’t pay, first, look back at your earlier contact. Did you deliver exactly what you promised? Were you on time? Did you charge the right price? Did you meet all the conditions?

Avoid getting into discussions by sticking 100% to the agreements made in advance. Your customer will only pay your invoices if they get what was agreed.


Tip 5. Send a clear invoice

Make sure a customer cannot use your invoice as an excuse not to pay.

A good invoice makes it easy for your customer to pay quickly. It should clearly include who the invoice is from, what the invoice is for, what account number you expect the payment to be made to, and what the payment term is.


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Tip 6. Be clear in your terms and conditions

There is always a chance of discussions. Clear and unambiguous general terms and conditions that your customer has accepted in advance can be a gold mine.

For example, always state how you deal with orders and deliveries, which payment conditions you use, and how discussions are settled.


Tip 7. Organise your debtor management

What can you do if an invoice remains unpaid? Plan it before it happens. Draw up a tight plan for debtor management and execute it every time. That way, your customers will quickly realize that you just don't accept late payments.

Do some invoices slip through the net? Then it is time for action.

We are happy to explain how we can help you collect your unpaid invoices quickly. With the revolutionary - 100% legally sound - Unpaid method, you will get your money in your account quickly without the need for a lawyer or judge.

Do you have one or more unpaid invoices? You can easily submit them here:

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